The Gerda Lock of the gate that is located on the Pratt Street entrance has been broken some time ago during the Apollo’s Heating Works.
The part was ordered on 19 th January 2012 but has not yet arrived. The Council aims to complete this repair as soon as it arrives.
Read the updates below:
UPDATES
On 15-12-2011 at 11:22am we received the following e-mail from the repairs team:
From: HousingRepairsInbox@camden.gov.uk
Cc: Barry.Betts@camden.gov.uk
Subject: RE: Broken Gerda Lock on Curnock Estate Gate (Pratt Street) – Apollo Group Heating Works
Dear Resident,
Thank you for this information. I can confirm that an order has been raised for the repair of the Gerda gate under reference 1266377/1 .
If we can be of any further assistance please let us know.
If you have any urgent request please call Contact Camden on 0207 974 1212, Monday to Friday 8am to 6pm .
For emergencies outside office hours, please telephone 020 7974 4444.
To provide you with the best possible service, incoming emails are handled by the team as a whole: please help us maintain standards by sending all responses to this email to housingrepairsinbox@camden.gov.uk .
Regards
Contact Camden
Telephone: 020 7974 4444
On 15-12-2011 at 10:49am we sent the following e-mail to the repairs team:
To: HousingRepairsInbox
Cc: Betts, Barry
Subject: RE: Broken Gerda Lock on Curnock Estate Gate ( Pratt Street ) – Apollo Group Heating Works
Dear Sir/Madam,
The Gerda Lock that I have mentioned is located between Billingley and Warmsworth buildings. It is the entrance to the Curnock Estate from the Pratt Street . It is opposite Cafe 43.
Please provide a reference number for the job.
Yours sincerelty
On 15-12-2011 at 10:19am we received the following e-mail from the repairs team:
Dear Resident,
Thank you for your emails of 9 th , 13 th , 14 th and 15 th December 2011.
Our records indicate that an inspection has been raised under reference 1264977/I1 with respect to a damaged barrier gate next to the Hickleton block.
Can you confirm whether you are reporting damage to the same barrier gate?
If the damage has been caused to a different barrier gate please confirm its exact location on the estate and we will raise an order for it to be repaired.
I note in your email of 9 th December 2011 that you state that the damage to the Gerda was caused by the Apollo Group. Are you able to provide any evidence that the Apollo Group were responsible for the damage to the Gerda gate i.e. vehicle registration?
If you have any urgent request please call Contact Camden on 0207 974 1212, Monday to Friday 8am to 6pm .
For emergencies outside office hours, please telephone 020 7974 4444.
To provide you with the best possible service, incoming emails are handled by the team as a whole: please help us maintain standards by sending all responses to this email to housingrepairsinbox@camden.gov.uk .
Regards
Contact Camden
Telephone: 020 7974 4444
On 15-12-2011 at 09:10am we sent the following e-mail to the repairs team:
To: HousingRepairsInbox; Betts, Barry
Cc: Wheatman, John; curnocktra@yahoo.co.uk; Fox, Martin; Morris, Vicky
Subject: RE: Broken Gerda Lock on Curnock Estate Gate ( Pratt Street ) – Apollo Group Heating Works
Dear Sir or Madam,
I have not heard anything from you reagarding the repair of the Gerda Lock on the Pratt Street gate of the Curnock Estate. Could you please let me know when Apollo Group will repair the lock? Could you please provide me with the reference number?
Mr Betts,
I have not heard anything from you as well regarding this repair. Another email will follow with a list of more repairs on the estate that seems that nobody wants to repair (broken intracom system, estate lights, etc)
I am looking forward for your quick response.
Yours sincerely
On 14-12-2011 at 06:46am we sent the following e-mail to Mr Barry Betts:
Dear Mr Betts,
Is there any news concerning the Gerda Lock on the Pratt Street Gate?
Is parking allowed inside the Estate?
Who will pay for any damages to the pavements?
I am looking forward for your quick reply as well as a reference number for this repair.
Yours sincerely
On 13-12-2011 at 09:47am we sent the following e-mail to the repairs team:
To: HousingRepairsInbox;
Cc: Betts, Barry; Wheatman, John; <curnocktra@yahoo.co.uk>; Tony Bowcut
Subject: Re: Broken Gerda Lock on Curnock Estate Gate (Pratt Street) – Apollo Group Heating Works
Dear Sir/Madam,
Is there any news concerning this repair?
Could you please provide me with the reference number for the Gerda Lock Repair?
Yours sincerely
On 09-12-2011 at 11:51am we sent the following e-mail to the repairs team:
Dear Sir/Madam,
The Gerda Lock on the gate that is located on the Pratt Street is broken during the Apollo Group Heating Works .
Could you please make sure that Apollo Group repairs the lock as soon as possible and provide me with a reference for that repair?
Yours sincerely
On 16-12-2011 at 12:00 we spoke with the repairs team:
Mr Amin informed us that the CBM contractor will repair the lock on the 22-12-2011 between 08:00 and 12:00.
On 24 January 2012 at 12:11 we wrote:
To: Valdrin.Rexha@Camden.gov.uk
Cc: HousingRepairsInbox@camden.gov.uk , curnocktra@yahoo.co.uk , Stuart.Dilley@camden.gov.uk
Subject: Gerda Lock Update
Dear Mr Rexha,
Is there any news concerning the Gerda Lock repair (Pratt Street Gate)?
Could you please confirm if the new Gerda lock will be paid by Camden Council or the Apollo Group? Please have in mind that the lock was broken during the major heating works that Apollo completed on the Curnock Estate. The Apollo Group had promised to leave the site “as it was before”. The Gerda Lock was OK when they started the major works.
I am looking forward for your reponse.
Yours sincerely
On 25 January 2012 at 11:30 Mr Valdrin Rexha wrote:
From: Valdrin.Rexha@Camden.gov.uk
Cc: HousingRepairsInbox@camden.gov.uk , curnocktra@yahoo.co.uk , Stuart.Dilley@camden.gov.uk
Subject: RE: Gerda Lock Update
Dear Resident,
Presently the renewal of the lock has been funded by the repairs service. However, if through my investigations I am able to prove the damage was caused by Apollo then we will retrieve our costs from them.
The part was ordered on 19 th January 2012 but has not yet arrived. We aim to complete this repair as soon as it arrives.
Yours sincerely,
Valdrin Rexha
Case Officer for Stuart Dilley
Telephone: 020 7974 3525
The GERDA Lock was repaired in the first days of February 2012.