The following letter and documents were sent to all residents of the estate. The documents are related to the Estate Officer in the St Pancras & Somers Town Ward. Please read more information below:
District Housing Office
London Borough of Camden
Third Floor
Bidborough House
38-50 Bidborough Street
London WC1H9DB
Tel: 020 7974 4444
Fax: 020 7974 6487
Textlink: 020 79746866
Date: Thursday 2nd August 2012
Your Reference:
Our Reference: HASC/HM/LN
Enquiries to: Lena Nzenwa
Dear Resident
Changes to the Estate Officer in the St Pancras & Somers Town Ward
I am writing to all residents and interested parties to advise you of changes to the delivery of housing management services to the St Pancras & Somers Town Ward. From Monday 6 August 2012, I Lena Nzenwa, will join the St Pancras & Somers Town Team and will now manage the patch.
As an Estate Officer I will continue to provide a housing management services to include :-
• breaches of tenancy and anti social behaviour issues eg: domestic violence, noise nuisance or harassment etc
• tenancy management issues eg: succession, assignment, mutual exchanges and lettings, referral to support services etc;
• leasehold queries including right to buy and alterations etc.
If I am absent/away from the Office, the team will continue to provide cover in the usual way so that resident queries will be dealt with speedily.
Caretaking issues can be reported directly to the caretaking Supervisors Mary Phee (07958 594 448) for Curnock Estate & Tony Summerbell (07770 326 707) College Place Estate. All other enquiries such as grounds maintenance and external cleaning, estate parking & sheds, pest control, rent, repairs, housing mobile patrol etc should be directed to Contact Camden on T: 020 7974 4444.
Smoke alarms
Residents may be aware that from time to time we undertake a smoke alarm installation exercise with the fire brigade. We are also taking this opportunity to promote this new scheme and I enclose a letter which explains this and a form for you to complete if you wish to be part of the scheme.
Thank you for your cooperation.
Yours faithfully
Lena Nzenwa
Estate Officer,
St Pancras & Somers Town Ward
FREE SMOKE ALARM INSTALLATION
District Housing Office
Third Floor
Bidborough House
38-50 Bidborough Street
London WC1H9DB
Tel: 020 7974 4444
Fax: 020 7974 6487
Textlink: 020 79746866
Date: 07 August 2012
Your Reference:
Our Reference: HASC/HM/LN
Enquiries to: Lena Nzenwa
Dear Resident
Free Smoke Alarm Installation
The Council is working in partnership with the London Fire Brigade, to improve fire safety in its properties. As a result we are organising Home Fire Safety Checks and the installation of free battery operated smoke alarms to all properties in this area.
The smoke alarms provided have a 10-year battery life and are free of charge. We recommend that anyone with an existing smoke alarm, that is more than 3 years old, should take this opportunity to have a new smoke alarm fitted.
You do not need to do anything further, as we will automatically refer you because you live in a council property. However if you already have a smoke alarm or don’t want one fitted, please contact me within the next 7 days to refuse this free installation.
The Fire Brigade will undertake a home visit to each Camden resident and explain the following:-
• what to do in the event of a fire,
• how to prevent fires in the home
The visit will take no longer than 30 minutes and a new battery operated smoke alarm will be fitted whilst they are there. ;
NB: Do not allow anyone into you home without checking their identification. The
fire brigade will contact you to make an appointment before they visit you at home. Their staff will be wearing regulation uniform and will carry identification.
If you have not had a reply to your request within 2 months, please contact the Euston Fire Station T: 0208 555 1200 extension 84746.
Yours faithfully
Lena Nzenwa
Estate Officer