The following letter (without reference number or contact details) was sent to the residents of the Curnock Estate. The original document can be found on this link.
Date: 1st May 2012
To All Residents Curnock Street
Heating and Hot water Issues
At the TRA meeting held on the 26th April a number of heating and hot water issues were raised to Mr Stuart Dilley and Mr John Wheatman.
In response to these issues Apollo will be carrying out numerous checks and inspections across the estate, with extra emphasis on Mexborough, Ravenscar, Goldthorpe and Trimdon. This will be in addition to rigorous and intensive boiler house monitoring.
Should you experience any issues with either your heating or hot water service, please follow normal procedure and contact the Camden Repairs Contact Centre between Sam and 6pm Monday to Friday on 020 7974 4444.
Thank you for your continued co-operation.
(Senior Contracts Manager)